Terms & Conditions
USE OF THE WEBSITE
Welcome to the Zaecy website (“www.zaecy.com”) operated by Zaecy FZCO Dubai, United Arab Emirates. By entering our website, you agree to below following terms and conditions (the "Terms"). Before making any purchases, we strongly advise that you carefully review these. You agree to Zaecy's commercial terms by using this website.
You are requested to register to make purchases through the website. The information sought will enable Zaecy to handle your transaction efficiently. The courts in Dubai would have exclusive jurisdiction if any purchase, dispute or claim arising out of or in relation to this website. It will be governed and construed as per the laws of the UAE.
To ensure there is no wait in the dispatch of your order, kindly enter the requested information accurately, especially as the payment is made online. We treat your information in the strictest confidence and hold the data in a secure server, not sharing it with any external parties. For more details about Privacy at Zaecy, please read our Privacy Policy. Although Zaecy will attempt to implement best practices for data protection, in an event of breach, cyber attack or threat, you shall not hold Zaecy responsible for claims or damages.
By making an offer to purchase merchandise, you authorise Zaecy to perform credit checks if necessary and to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your payment card number or credit reports, to authenticate your identity, to validate your payment card, to obtain an initial payment card I.D.
You agree not to impersonate any other person or entity or to use a false name or name you are not authorised to use or attempt to ship goods to OFAC countries.
Zaecy may use the information you provide to conduct suitable anti-fraud reviews; the agency involved may keep a record of that information.
We reserve the right to restrict multiple quantities of a specific item from being shipped to any one customer or address.
If your personal information changes, please amend suitably in the user registration page or notify us by sending an email to “care@zaecy.com”.
Zaecy may modify these Terms and conditions at intervals or at own sole discretion. If you do not agree to the changes to these Terms, you should stop using the Website. By using this Website after any such change(s), you agree to comply with the Terms as changed. Any changes made after you have placed an order with us will not affect that order unless we are required to make the change by law.
SHOPPING AT ZAECY
When you make a purchase through the Website, you are agreeing to buy Product(s) for the price stated, subject to indicated Terms. All orders are subject to acceptance and availability at the time of dispatch. Zaecy will not provide services or products to any Office of Foreign Assets Control (OFAC) sanctioned countries per UAE law.
PAYMENT
Zaecy currently is only offering online payment via UAE-issued credit cards. However, in the near future shall provide customers with various payment methods, including cash on delivery, payment through credit card, debit card, and net banking.
RETURNS AND EXCHANGES
If a customer is unhappy with their purchase, they may obtain an exchange within three calendar days of receipt of the goods as long as they are returned in the original delivered condition. Refunds for manufacturing defects (if approved by Zaecy) will be only made to the original mode of payment.
LIMITATION OF LIABILITY
Zaecy assumes no responsibility or liability arising from any injury to individuals or property due to ownership, possession, or use of any product it manufactures, designs, sells or delivers.
The user acknowledges and agrees that to the fullest extent provided by applicable law and authority that, Zaecy will not be liable to anyone under any circumstances or any legal or equitable theory, whether in tort, contract or otherwise, for any indirect, consequential losses or damages. This limitation of liability applies to, but is not limited to, any damages or injury arising from any failure of performance, error, omission, interruption, defects, loss of data, work stoppage, results of IT failure, theft, destruction, loss of data, tangible or intangible loss or losses.
At all times, the maximum liability to Zaecy is limited to the actual cost of the purchase or order value. Zaecy shall not be liable for any claims, irrespective.
CONTENT
Zaecy "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio, or text on this Website. Zaecy tries to ensure that this website's information is accurate and complete. However, Zaecy does not promise that Zaecy Content is accurate or error-free. Zaecy does not promise that the functional aspects of the Website or Zaecy Content will be error free or that this Website, Zaecy Content, or the server that makes it available are free of potentially harmful components or viruses. We strongly recommend that all users on our website and Internet users make sure that they have installed up-to-date virus-checking software.
The product colour and match appearing in the website is near indicative and could slightly differ in the actual appearance of the original delivered product/garment. Zaecy doesn’t offer refunds in such cases.
By posting on any of our social media channels, you agree to be solely responsible for the content of all information you contribute. You also grant Zaecy the right to use any content you provide for its own purposes, including re-publication in any form, content or media. Comments may be moderated and may take up to 72 hours to be displayed but Zaecy does not commit to checking all the content and hence will not be liable to claims, damages or potential litigations for any third-party posts. If you have a complaint about any posts, please email to Zaecy Customer care team.
Zaecy, at its sole discretion, reserves the right to not publish or to remove any comment that it believes might be unlawful, racist or libellous, defamatory, detrimental to people, institutions, religions or people's privacy, which might cause harm to minors, incite hatred or voilence, is detrimental to trademarks, patents, copyrighted content that contains personal data, improperly uses the medium for advertising or promoting businesses. This site is available to the public. Any information you might consider confidential shouldn't be posted to this site.
HOW DO WE USE YOUR INFORMATION?
The information we collect from you when you make a purchase, sign up for our newsletter, register, respond to a survey, respond to a marketing communication, browse the website, or use certain site features, may be used in the following ways:
To process the transactions quickly
To send periodic emails in regard to your order or other products and services
GENERAL
You acknowledge and agree that these Terms, together with Zaecy Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Products from Zaecy, and supersede and govern all prior proposals, agreements, or other communications.
If any provision of these Terms is held to be illegal, invalid, or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by Zaecy shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.
Nothing contained in these Terms shall be construed as creating any agency, partnership, or other forms of joint venture between us.
Zaecy reserves the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.
Zaecy reserves the right to refuse to supply Products or block the access of user and user account to any person or company anytime if they are in breach of any of the terms specified.
If you have any questions regarding these Terms, please send an email to care@zaecy.com.
INTELLECTUAL PROPERTY AND OWNERSHIP
The website and its related software, text, graphics, photographs, images (still and moving), sound, and illustrations are owned by and are the intellectual property of Zaecy FZCO. The structure, organisation and code of this website and its related software may contain trade secrets and confidential information of Zaecy.
Zaecy does not grant the user nor any other party any intellectual property rights whatsoever and its related software, any form, database or software that is altered, conceived, made or developed in whole or in part by Zaecy (including any developed jointly with external party) shall become and remain the sole and exclusive property of Zaecy. The user shall agree to make no claim in the rights or ownership of any such form, software, or database.
The user of this website is not allowed to modify, copy, distribute, transmit, display, license, transfer or sell the content or any part except as explicitly permitted by Zaecy in writing.
CORPORATE IDENTITY
Trademark, Brand name and Corporate Logo " Zaecy" is owned by Zaecy FZCO, its Shareholders and/or its, their affiliates. The user or any other person, entity is not allowed to use, copy, reproduce, upload, distribute or modify trade mark/s, brand name and corporate logo/s' in any way unless explicitly permitted by Zaecy in writing.
GOVERNING LAW
Your use of this Website and any purchase by you of any Product from Zaecy shall be governed by United Arab Emirates laws and you hereby submit to the exclusive jurisdiction of the Dubai courts. Please check back frequently to see any updates or changes to our Privacy Policy.
MISCELLANEOUS
Your use of browsing of this website is at your own risk and everything in this website if provided without warranty of any kind. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.
United Arab of Emirates is our country of domicile. Any minor under the age of 18 is prohibited to register as a User of this website and aren't allowed to use or transact the website. The company shall not be liable for any form of damages, errors, or any claims (legal & financial) if a person misrepresents his/her age at the time of registration.
The details you are asked to submit while making a payment for our products or services on our website will be directly provided to our payment partner via a secured connection. We are not responsible for any issues, damages or losses which the user may face nor liable for damages and claims in such cases. Usage of digital transactions shall be at the risk of the user and at all times governed by the respective credit card issuer's terms and conditions.
No warranties of any kind are implied or expressed in terms of merchantability, product fit, fitness for a particular purpose or non-infringement.
Zaecy does not warrant that the functions contained in the materials or site will be uninterrupted, error-free, defects free or that the site is free of viruses, online digital threats or other harmful components. The responsibility to protect their hardware and software systems against viruses and digital threats lies with the user. Zaecy is not responsible nor will accept any liability for any losses or damages that the user may encounter using the website.
The cardholder must retain a copy of transaction records, merchant policies and rules.
We accept payments online using credit or debit cards issued in the United Arab Emirates ( such as Visa and MasterCard) and we currently accept payments only in AED.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways;
- To process your transactions quickly
- To send periodic emails in regard to your order or other products and services
If you have any questions regarding these terms, please send an email to care@zaecy.com.